Refund policy

Return & Refund Policy

Effective Date: 4/5/2025

At Eunoia Bra, every product is created with care and intention to support women during one of the most tender times in life. Because of the intimate nature of our products and our commitment to your safety and hygiene, all sales are final.

 

No Returns or Exchanges

Due to health and hygiene regulations, we are unable to accept returns or offer exchanges on any of our products. This includes bras, cooling packs, and bundles.

 

Damaged or Defective Items

If you believe you've received a damaged or defective product, please contact us within 3 days of delivery with the following:

• Your order number
• A clear photo of the item and packaging
• A brief description of the issue

Reach out to us via our contact page for assistance. Our team will review and respond within 2–3 business days.

 

Need Help?

We’re here for you. If you have any questions or concerns, don’t hesitate to reach out. Email us anytime via our contact page.